(904) 240-4020 or (904) 742-1908  
CONTACT FAQ
 Home||Photo Gallery||
 

 

Frequently Asked Questions

 

 

Be sure to read each page carefully before signing the form!

 

This agreement will detail safety precautions, some FAQ’s, a release of liability, cleaning policy, rules of operation, and power and water policies. If you have any questions or concerns please email us at GoInflatables@wordstoworks.com or

call us at (904) 240-4020 or

(904) 742-1908.

Safety Information

Go Inflatables’ first priority is the safety of your children and participants while using our equipment. We want everyone to enjoy themselves safely. We believe that Go Inflatables are incredible way to entertain your participants.

 

Ÿ  Our bouncers are engineered and certified by registered professional engineers. They are crafted to meet and exceed all standards of the National Fire Protection Association.

 

Ÿ  Our bouncers are certified Flame Resistant/Flame Retardant/Non-Flammable by the National Fire Protection Association.

 

Ÿ  Our games entrances are specially designed to avoid children falling out of the bouncer or any other inflatable or game.

 

Ÿ  Our bouncers have soft cushions of air surrounded by safety netting, which provides easy access for adult supervision.

 

Ÿ  All our bouncers and slide rentals have windows so that children are always visible inside the unit.

 

Ÿ  The manufacturers reinforce bottom seems and stress points.

 

Ÿ  Our products are manufactured using the best quality PVC Coated 18.

 

Rules of Operation

·          Do not bounce on the step or near the doorway.

·          Do not bounce closer than four feet from another person.

·          Exit the unit in a sitting position.

·          Keep toddlers, and all participants, from putting netting in their mouth.

·          No one is allowed on the ride while it is being inflated or deflated.

·         Only Go Inflatables staff are allowed to set up and take down your bouncers and slides unless you have agreed to the terms and conditions of a customer pick up.

 

·         Plan a spot in a concrete or grassy area away from electric meters, electric lines, pools, and dirt.

 

·         Take note of the size of the bouncer that you are renting.
YOU ARE RESPONSIBLE for ensuring that the size of your game will fit the dimensions of your desired space. Our staff WILL NOT set up an inflatable in an area that is too small to ensure the safety of the participants and equipment. There must be three feet of clearance on all sides of the bouncer. For example, if you are renting a bouncer that is 15 x 15, then your space needs to be 18 x 18. Also, note the height of the game. There can be no lighting, branches, electrical wire, telephone wire, or any structure that would come within 3-5 feet of the inflatable. Most units are 16-18 feet tall. The various sizes of the bouncers are noted on the Go Inflatables website. If you have any questions please feel free to contact us.

 

·         Do not use the inflatable on, near, or around clay. Clay will discolor the unit. There can be no clay in the area that may be tracked onto the inflatable.

 

·         Divide children by ages and give each group their own time to bounce, jump, or slide in the unit.

 

·         Provide water outside of the inflatable for thirsty participants to avoid dehydration.

 

·         NO FOOD inside the inflatable.

 

·         No DRINKS inside the inflatable.

·         NO GUM inside the inflatable.

·         No PETS or animals inside the inflatable.

·         NO SILLY STRING. This eats through the lining of the units. Abuse of this rule will result in the renter being responsible for any damage to unit. Damages may vary but estimates are given in the section on Negligence and Abuse.

 

·         All riders must empty pockets, remove shoes, eyeglasses, jewelry, and any other hard or sharp objects that can cause injury.

 

·         Go Inflatables is not responsible for lost articles during rental.

 

·         No flips, wrestling, running, or pushing. Do not jump on others, pile on others, or wrestle with others. No ramming into the sidewalls.

 

·         No climbing or hanging on the nets or the outer wall of the unit.

·         No jumping from netting or sides of the unit down slides or onto bouncers.

·         No foreign objects such as body boards or rafts of any kind should be used on the slides.

 

·         Never use a foreign substance, other than water, to lubricate or clean a slide. These materials are designed to handle water and specific cleaning solutions only. Other substances can harm the fabric of the unit and cause injury to participants or damage the unit.

 

·         Use the bottle of Tru-Green that is left with the rental to clean the unit.

·         Keep participants away from the blower motors, generators, and any other electrical connection.  

 

·         Every effort has been made to ensure that the rental unit is safe and reliable for our customers. The safe operation of the inflatable unit and adherence to all rules is the sole responsibility of the lessee.

 

IMPORTANT

Ÿ  REMEMBER: PARTICIPANT’S SAFETY DEPENDS UPON YOU! Your personal supervision is absolutely required. As the renter of the GO INFLATABLES unit, the safety of all the riders is your responsibility.

 

Ÿ  Participants should not engage in a game if they have any of the following:

 

Current or previous injury to the back or neck

Chronic knee or other joint conditions

Any respiratory conditions, including but not limited to asthma or bronchitis.

Any heart related or circulatory conditions.

Pregnancy

 

The games do require a certain amount of physical exertion and you must judge for yourself your and ability to participate.

 

DELIVERY POLICY

 

GO INFLATABLES prides itself on your rental being set up and functional at the agreed time of arrival. However, due to scheduling, the inflatable may have to be dropped off early or left later. If you agree to securing the unit before or after the paid time then the unit is in your care until our staff picks it up.

 

This means that you agree to all of the rules and regulations stipulated for rental agreement for the entire duration that the rental is responsibility. You will not be charged for this time as it allows our Inflatable Team greater flexibility in serving you. This is an extra service to allow you to enjoy the inflatable for an extended period. We only set up one time—moving or relocating will result in an extra cost.

 

CLEANING POLICY

When our staff picks up your rental, it must be clean and in the same condition as when it was left in your care. Please clean the unit carefully before our arrival at the scheduled pickup time. We will leave you an antibacterial cleaning solution with your rental. DO NOT USE BLEACH, HOUSEHOLD SOAPS, Etc… Only use the solution that we provide for you. A minimum $75.00 cleaning fee is charged if the unit is dirty or containing food and drink or other damaging substances. A cleaning charge will be guaranteed if silly sting or cotton candy are found on the rental.

 

WEATHER POLICY

Due to the nature of the weather here in Jacksonville, Florida several procedures must be noted in relation to your rental.

 

·         If winds equal or exceed 25 miles per hour evacuate the unit, unplug blowers and bring the blowers inside until it is safe to operate again. If blowers are left in the rain, you will be liable for the blowers if they are ruined.

 

·         Units should not be operated in the rain. Similarly to the wind procedure, if it begins to rain evacuate the unit, unplug blowers and bring the blowers inside until it is safe to operate again. Cover the unit with a tarp until rain ceases.

 

·         If there is a 70% or greater chance of rain according to First Coast News and The Weather Chanel, Go Inflatables will call the morning of the delivery to arrange a change of location or rescheduling your rental.

 

·         CANCELLATION: Once you have placed and purchased your order there are no cancellation. All sales are final but we will be more than happy to relocate or reschedule the day of the delivery, due to weather conditions.

 

There will be no refunds given after our employees have departed to deliver games or after the customer agrees to the having the event.

 

POWER

·         Electrical power or gas powered generators are needed to run your inflatable games. If you choose not to use a gas powered generator, you need to make sure your event site can power our blowers. Each game is different in the number of blowers it needs and the amount of power it needs.

 

·         Each blower must be on a different circuit. Plugging in two or more blowers into one circuit will overload that circuit. You also cannot run a blower on the same line as a computer or laundry room or other high power appliances.

 

·         To help you make sure you will be able to run your rentals, we will be listing their power needs on our website (www.goinflatables.com) or you can call our office at (904) 425-5004 or (904) 742-1908 to find out the number of blowers that you need.

 

·         If you have an older house that only has fuses, you may not have enough electrical capacity. Go Inflatables does not know how much power your house is capable of supplying, you are responsible to make sure you have enough power.

 

·         To be completely sure you will have enough power, you may want to rent one of our gas powered generators. Each generator is capable of running two (2) blowers. If you rent a generator, it will come with a full tank of g



Copyright 2010, Goinflatables@wordstoworks.com

Go Inflatables (904) 425-5004


 


Powered by EventRentalSystems